W E W E B D E S K

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Offer the power of knowledge to your customers

Customers want instant answers to simple questions without waiting for agents.
Agents should spend less time answering basic and repetitive questions in order to focus on more complex problems.

Create a self-learning experience for your customers.

Self-service does not only help customers find solutions faster, but it also empowers agents with the right knowledge!
At the same time reduces the volume of tickets they receive, reduces response time and increases quality of service.

Seamless Self-Service

WebDesk helps you create a simple and seamless self-service experience for you and your customers.

Knowledge Base

Let customers research and find answers to the simple problems they face without the need for agent interaction.

Categorize Articles

Group articles into categories and folders and organize them so customers can navigate easily and quickly in your knowledge base.

Customize your Portal

Take advantage of the customization options to make your self-service portal look like an extension of your site.

Ready to get Started?

Creater an Account